TERMS & CONDITIONS

This website is operated by Ecom Nordic Stockholm AB ("NordRunners"). Throughout the site, the terms "we," "us," and "our" refer to NordRunners. By visiting our website and/or purchasing from us, you agree to these Terms and Conditions. These Terms apply to all users of the website.

By using this website, you confirm that you are at least 18 years old, or that you have obtained permission from a parent or legal guardian.

We reserve the right to update or modify these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.

SECTION 1 – USE OF THE WEBSITE

You may not use our website or services for any unlawful purpose or in violation of any applicable laws or regulations. You must not transmit viruses, malicious code, or attempt to interfere with the security or operation of the website. Violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. All payment information is encrypted during transmission. You may not reproduce, duplicate, copy, sell, or exploit any portion of our services without prior written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free. Any reliance on the information provided is at your own risk.

SECTION 4 – PRICES AND CHANGES

Prices are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without liability.

SECTION 5 – PRODUCTS

Certain products may be available in limited quantities. We make every effort to display our products as accurately as possible; however, colors may vary depending on your device or monitor settings. We reserve the right to limit quantities or refuse orders at our discretion.

SECTION 6 – ORDERS

We reserve the right to refuse or cancel any order at any time. You are responsible for providing accurate and complete purchase information.

SECTION 7 – SHIPPING

We ship within Sweden and the European Union. Estimated delivery time is 5–12 business days, though delivery times may vary depending on product availability and demand. Shipping costs are displayed at checkout before your purchase is completed. In the event of significant delivery delays, you may have the right to cancel your order in accordance with applicable consumer protection laws.

SECTION 8 – RIGHT OF WITHDRAWAL

You have the right to cancel your purchase within 14 days of receiving your order, in accordance with applicable consumer protection legislation. To exercise your right of withdrawal, please contact us at support@nordrunners.com. Returned products must be unused and in their original condition. Unless otherwise required by law, the customer is responsible for return shipping costs.

SECTION 9 – WARRANTY & CLAIMS

We comply fully with applicable consumer protection laws. If you receive a defective or incorrect product, please contact us at support@nordrunners.com and we will assist you as quickly as possible.

SECTION 10 – THIRD-PARTY SERVICES

We may use third-party services that are outside of our direct control. We are not responsible for the content, policies, or functionality of such third-party services.

SECTION 11 – COMMENTS AND FEEDBACK

If you submit comments, suggestions, or other materials to us, you grant us the right to use, reproduce, edit, publish, and distribute such content without compensation. You are responsible for ensuring that your submissions do not violate any laws or third-party rights.

SECTION 12 – PERSONAL INFORMATION

Your personal information is processed in accordance with our Privacy Policy.

SECTION 13 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

SECTION 14 – PROHIBITED USES

You may not use this website for any unlawful, fraudulent, harmful, or misleading purposes.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NordRunners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

SECTION 16 – TERMINATION

We reserve the right to terminate or suspend your access to our website or services at any time if you violate these Terms.

SECTION 17 – GOVERNING LAW

These Terms and Conditions are governed by and interpreted in accordance with the laws of Sweden.

CONTACT US

For any questions regarding these Terms, please contact us at support@nordrunners.com.

Company Information

Company name: Ecom Nordic Stockholm AB Email: support@nordrunners.com