Privacy policy
PRIVACY POLICY
This Privacy Policy explains how NordRunners collects, uses, and protects your personal information when you visit our website or make a purchase.
DATA CONTROLLER
Ecom Nordic Stockholm AB (company registration number 559446-9958), Östhammarsgatan 70, 115 28 Stockholm, Sweden, is the data controller responsible for the processing of your personal data. You can reach us at support@nordrunners.com.
INFORMATION WE COLLECT
We may collect the following information:
Full name
Shipping and billing address
Phone number
Email address
Payment information
Order history
IP address and website usage data
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and deliver your orders
Communicate with you regarding your purchases
Provide customer support
Improve our website, products, and services
Send marketing communications (only where you have given your consent)
LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data based on one or more of the following legal grounds:
Contract – to process and fulfill your orders
Legal obligation – such as accounting and tax requirements
Legitimate interest – to improve our business and customer experience
Consent – for marketing communications where required. You may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
SHARING OF INFORMATION
We only share your information when necessary to provide our services, including with:
Payment service providers
Shipping and logistics partners
Shopify and other service providers that operate our online store
These third parties process your information in accordance with applicable data protection laws. Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.
COOKIES
We use cookies to:
Improve your browsing experience
Analyze website traffic and performance
Display relevant advertisements
Non-essential cookies are only set with your consent. You can manage or disable cookies at any time through the cookie banner or your browser settings.
YOUR RIGHTS
Under applicable data protection laws, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Object to certain types of data processing
Request data portability
Withdraw your consent at any time
To exercise any of these rights, please contact us at: support@nordrunners.com
You also have the right to lodge a complaint with a supervisory authority. In Sweden, this is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), www.imy.se.
DATA RETENTION
We retain your personal information only for as long as necessary to:
Provide our products and services
Comply with legal and regulatory obligations (order and payment records are kept for 7 years in accordance with Swedish accounting law)
Resolve disputes and enforce our agreements
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. All payment information is encrypted during transmission.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
CONTACT
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us at: support@nordrunners.com
COMPANY INFORMATION
NordRunners is a trading name of Ecom Nordic Stockholm AB.
Ecom Nordic Stockholm AB
Company registration number: 559446-9958
VAT: SE559446995801
Östhammarsgatan 70
115 28 Stockholm
Sweden
