PRIVACY POLICY

At NordRunners, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

INFORMATION WE COLLECT

We may collect the following personal information:

• Full name
• Shipping and billing address
• Phone number
• Email address
• Payment information
• Order history
• IP address and website usage data

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and deliver your orders
• Communicate with you regarding your purchases
• Provide customer support
• Improve our website, products, and services
• Send marketing communications (only where you have given your consent)

LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data based on one or more of the following legal grounds:

• Contract – to process and fulfill your orders
• Legal obligation – such as accounting and tax requirements
• Legitimate interest – to improve our business and customer experience
• Consent – for marketing communications where required

SHARING OF INFORMATION

We only share your information when necessary to provide our services, including with:

• Payment service providers
• Shipping and logistics partners
• Shopify and other service providers that operate our online store

All third parties process your information in accordance with applicable data protection laws.

COOKIES

We use cookies to:

• Improve your browsing experience
• Analyze website traffic and performance
• Display relevant advertisements

You can manage or disable cookies at any time through your browser settings.

YOUR RIGHTS

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain types of data processing
• Request data portability

To exercise any of these rights, please contact us at support@nordrunners.com.

DATA RETENTION

We retain your personal information only for as long as necessary to:

• Provide our products and services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

CONTACT US

For any questions regarding this Privacy Policy or how we handle your personal information, please contact us at support@nordrunners.com.

Company Information

Company name: Ecom Nordic Stockholm AB Email: support@nordrunners.com